Priority Software

Modernizing complex ERP workflows for the cloud

Enterprise Software / ERP

  • Enterprise Software
  • ERP
  • Product Strategy
  • Functional Architecture
  • Complex UX
Priority ERP workspace with sales orders, tasks and dashboards
Priority ERP dashboard on a desktop monitor
Priority Shop services catalogue on a laptop

Overview

Priority Software is an ERP vendor whose products support the daily operations of organizations across many industries — finance, inventory, manufacturing, service, sales and more.

ZingUI worked with Priority over a long period across core ERP products and dedicated solutions, focusing on how mature, feature-rich workflows could be modernized for cloud based usage.

The Challenge

Mature ERP systems accumulate depth. Screens carry years of business rules, configuration options, permissions and edge cases that real customers depend on.

The challenge was to transform complex, mature ERP workflows into clearer and more intuitive experiences without losing the depth and flexibility enterprise users depend on.

The Solution

A long term product and UX collaboration across core ERP products and dedicated solutions, combining product thinking, functional architecture, user flows, prototyping and interaction design.

Rather than restyling screens, the work started from the underlying processes: who performs each task, what decisions they make, what data they need in front of them and what can be deferred or automated.

The Approach

  • Product Strategy

    Framing what each product area should optimize for and which users it serves first.

  • System Analysis

    Mapping existing entities, business rules and dependencies before proposing change.

  • Functional Architecture

    Structuring modules, navigation and screen responsibilities around real workflows.

  • UX

    Designing dense, information-rich interfaces that stay learnable for expert users.

  • Prototyping

    Making flows tangible early so stakeholders could validate them before development.

The Impact

Helped evolve complex ERP experiences across multiple products and workflows, creating a stronger foundation for modern cloud based usage.

What We Learned

  • In ERP, simplification is not removal. Expert users need depth — what they don't need is depth in the way of the task in front of them.
  • Functional architecture decisions made early cost far less than interface fixes made late.

Related Expertise